Kajal S

Return Policy

I purchased the 28 cm Casserole and paid an arm and leg. i Normally use the bakeware and other products but it was my first pot. After the first use I was dissapointed as the curry was watery and the taste of the food was altered, which was confirmed by my family. The next day I decided to test it again , this time with a stew and the same happened. I then contacted the company and I was told I can take the pot to the store for inspection. I then advised that I am 150km and surely some other plan can be made. They then asked for pics and I sent these to be told sorry our policy is no returns after use. Why ask me to take it in, why ask me for pics , then be told refer to refund policy