Nativo M

Poor Customer service, very unprofessional.

MNC's staff doesn't care about their drivers, only sales are responsive. I returned the car on the 3rd of January 2026 due to early cash-outs not being recorded, and requested to be deregistered from the fleet. Nothing was mentioned about early cashouts because they gave me the car without conducting training. I requested to be deregistered then I was told to pay the outstanding balance for MNC to remove my name from their system. I paid the outstanding amount, and sent proof of payments. All MNC did was to reactivate the account to receiving trips and yet the car was registered to another MNC driver, (meaning my bolt app is active, and I can recieve trips though the car is with with another driver). And still haven't deregistered me from their fleet. When I call and ask, they keep saying "the collections department is still trying to track your cashout payments", even though I gave them proof of payments for those cashouts 2 weeks ago. Poor service.