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Andy K
Active since Feb 2026
1
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1 reviews
Aega
6 months ago
AEGA – Poor communication, delayed delivery and unresolved courier **** attempt
(There should be an option for zero or negative stars for AEGA) This has been one of the most disappointing online shopping experiences I’ve had — especially after payment was made. I ordered two watches from AEGA, and unfortunately the experience thereafter has been very poor. The delivery was much later than promised, and communication from the company has been inconsistent and difficult. Messages sent via WhatsApp, email and Facebook Messenger were often not responded to, or only received replies days later with excuses for delays AND there after no follow-up. I also experienced a serious issue with the courier requesting an additional R5,000 for delivery, which had never been agreed to. I sent the details and screenshots to AEGA, but received no response or assistance. Overall, the lack of communication and unresolved issues made this a very frustrating and disappointing experience. What concerns me most is that the courier’s attempted overcharge means my personal details were shared with a party I now do not trust, which adds further stress to an already poor experience.
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