tayyiba L

Discriminatory and Intimidating Treatment at Cradle Moon

My family and I had a deeply upsetting experience at Cradle Moon in December 2025. We paid the hiking fee on arrival and had been on the premises for less than 10 minutes. As the venue does not cater for Halal food, we were eating our own halal food in the parking area. We are Muslim, and eating halal food is a religious requirement for us. Two individuals who identified themselves as managers approached us and told us we were not allowed to eat there. We calmly explained our situation, but instead of responding respectfully, they became hostile and vulgar. We were told that if we wanted to eat halal food, we should “go somewhere else,” and were aggressively instructed to leave the premises. As we were leaving, the managers swore at us, and they attempted to provoke a physical confrontation. We felt threatened, unsafe, and humiliated. Despite not using any facilities or participating in any activities, our request for a refund of R800 was refused, and we were told to leave immediately. This treatment felt discriminatory and racially motivated, with no regard for our religious beliefs. After the incident, I found several online reviews describing similar hostile and discriminatory behaviour at this establishment, which suggests this is not an isolated incident. This experience left us distressed and shaken. I would strongly caution others, particularly people from minority or religious communities, to be aware of how they may be treated at Cradle Moon