Orlando C

Very poor company to do business with.

Deliveries are a mess — consistently late, unreliable, and disruptive to our operations. Pricing is just as chaotic and inaccurate, making any form of planning or margin protection impossible. In one ridiculous instance, we were forced to buy 2.25L Coke Zero at R20 and sell it at R18, taking a direct loss because of your pricing incompetence. At this point, we actively push customers toward Kingsley instead, purely to protect our business and avoid further embarrassment at the till. This is not a preference — it’s damage control. The sales representatives are frankly useless. They are difficult to reach, slow to respond, and completely absent when problems arise. When contact is eventually made, there is zero follow-up, no accountability, and no resolution. Support queries are ignored, and it’s painfully obvious that no one cares about the impact this has on retailers trying to run a viable business. For a company of this size, the lack of professionalism, pricing discipline, delivery reliability, and basic customer support is unacceptable. The situation is made worse by clear pricing **************, where certain categories of businesses receive significantly better pricing while others are left to absorb losses — destroying any notion of fair competition. Until deliveries are reliable, pricing is accurate, and representatives are capable of doing their jobs, we will continue to actively recommend alternative brands and suppliers. We strongly caution other retailers to think twice before doing business with this company.