Active since Feb 2026
I’ve had repeated issues with Bowen Connect, specifically with a representative named Adriaan. Despite multiple emails clearly stating my availability for router collection, the company consistently ignored my instructions. Today, the courier arrived at my home without any prior notice, on the very same day I was supposedly “booked,” forcing me to scramble to make the handover. Adrian is dismissive, unhelpful, and shows no accountability. The company operates like a ****a shop — chaotic, disorganized, and entirely customer-unfriendly. I strongly caution anyone considering their services: expect poor communication, last-minute changes, and staff who ignore your clearly stated needs.
Slow, unreliable internet and even worse customer service. I dealt with an agent named Adriaan, who was rude, dismissive, and consistently shifted blame onto me for a billing issue caused by their own systems. There was no accountability or transparency at all. Paying customers deserve better than this. Not worth it. Dont even waste your money!