Taryn M

Lies, worthless reports and overpriced service

The worst experience and service I have ever received from the Cresta branch. After our household items being struck by lightning we approached them for help during a difficult time asking for them to assess our items and also write a report for insurance. All was settled until we arrived the next day to collect when the manager increased the price by triple. I queried it and they came down to R650 for the agreed three items. When my husband went to collect later in the week suddenly the price was over R1000 and the report only had one item (not three as agreed upon) and let’s just say the report listed absolutely nothing valuable for insurance. I could type up something better. Even after we stipulated exactly what insurance asked us for, none of that was included. We have had to throw the useless R1200 piece of paper in the bin and go elsewhere. Most expensive piece of paper I have bought. Both rude and untruthful service received from this branch. If you want to waste money, you don’t have, and be taken on a ride, go to computer mania. If you want respectable service, go anywhere else. If I could give this review a ZERO, I would!