Lodwick M

Unreliable Service – Avoid If Possible

Extremely unreliable. Four days a week, we receive messages saying they are experiencing technical difficulties. The customer service is poor they take days to respond. Whenever they close the branch, you have to wait until the following day, if you’re lucky. I’m giving them a 1 because, in the beginning, they used to have good service. Now, ‘poor service’ is an understatement. I think they do this because they believe no one will call them out. If you have another option, go with that.