Letaba Wireless Networks
Claimed Business
Letaba Wireless Networks
Claimed Business
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Letaba Wireless Networks receives overwhelmingly negative feedback across all aspects of its service. Customers consistently report extremely slow and unreliable internet speeds, often receiving a fraction of the bandwidth they pay for. Customer service is described as unresponsive, with calls dropping, emails ignored, and promised technician visits not materialising. Several reviewers mention frequent service interruptions with vague explanations. Concerns about billing errors and even potential fraud through unofficial payment channels have also been raised. Long-term customers note a significant decline in quality over time.
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|15 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Letaba Wireless Networks
Based on recent customer reviews, Letaba Wireless Networks receives overwhelmingly negative feedback across all aspects of its service. Customers consistently report extremely slow and unreliable internet speeds, often receiving a fraction of the bandwidth they pay for. Customer service is described as unresponsive, with calls dropping, emails ignored, and promised technician visits not materialising. Several reviewers mention frequent service interruptions with vague explanations. Concerns about billing errors and even potential fraud through unofficial payment channels have also been raised. Long-term customers note a significant decline in quality over time.
Letaba Wireless Networks has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Letaba Wireless Networks across 67 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRL
Ramovha L
1 reviews | Active since Jan 2020
17 Mar 2026, 08:52
Bad service
We’ve been having a network problem since last week thursday. We sent email, Whatsapp and even called but there’s no communication at all. The wifi is down and not even appearing on the wifi list. They have a very bad service, how can i pay for something im not using?
Helpful (0)
|Replies (0)RL
Ramovha L
1 reviews | Active since Jan 2020
17 Mar 2026, 08:52
Bad service
We’ve been having a network problem since last week thursday. We sent email, Whatsapp and even called but there’s no communication at all. The wifi is down and not even appearing on the wifi list. They have a very bad service, how can i pay for something im not using?
0
Replies (0)DM
Desmond M
1 reviews | Active since Jan 2020
14 Mar 2026, 13:45
Bad network coverage
Good day Letaba wireless is so disappointing this days is giving problem before Letaba was good network it it was not having issue yesterday they send email indicating that there is issues of slow internet and they also ensured that they will fix and bring back to stable via communication but even today there is no changes and no communication has been made so and network is very poor I can’t work and can open email and again I also spend more money to buy more data so that I can communicate with the family and friend today I called them no one has answer the phone
Helpful (0)
|Replies (0)DM
Desmond M
1 reviews | Active since Jan 2020
14 Mar 2026, 13:45
Bad network coverage
Good day Letaba wireless is so disappointing this days is giving problem before Letaba was good network it it was not having issue yesterday they send email indicating that there is issues of slow internet and they also ensured that they will fix and bring back to stable via communication but even today there is no changes and no communication has been made so and network is very poor I can’t work and can open email and again I also spend more money to buy more data so that I can communicate with the family and friend today I called them no one has answer the phone
0
Replies (0)RR
Riaana R
1 reviews | Active since Jan 2020
11 Mar 2026, 07:09
Letaba Wireless sucks
Extremely unreliable & very poor service. Reported the service out of order on Saturday 11 March 2026 Received an email to say tech is dispatched but due to heavy rains cannot continue (there was no Rain in sight), but they will continue the nex day. On Monday 9 March we went to their office in Musina and the reply was it can take up to 7 working days Today, again I phoned them and their response was the ticket is out for Friday. No rental credit for no service - you just have to pay...... Four days a week, we receive messages saying they are experiencing technical difficulties. The customer service is poor they take days to respond. Whenever they close the branch, you have to wait until the following day, if you’re lucky. I’m giving them a 1 because, in the beginning, they used to have good service. Now, ‘poor service’ is an understatement.
Helpful (0)
|Replies (0)RR
Riaana R
1 reviews | Active since Jan 2020
11 Mar 2026, 07:09
Letaba Wireless sucks
Extremely unreliable & very poor service. Reported the service out of order on Saturday 11 March 2026 Received an email to say tech is dispatched but due to heavy rains cannot continue (there was no Rain in sight), but they will continue the nex day. On Monday 9 March we went to their office in Musina and the reply was it can take up to 7 working days Today, again I phoned them and their response was the ticket is out for Friday. No rental credit for no service - you just have to pay...... Four days a week, we receive messages saying they are experiencing technical difficulties. The customer service is poor they take days to respond. Whenever they close the branch, you have to wait until the following day, if you’re lucky. I’m giving them a 1 because, in the beginning, they used to have good service. Now, ‘poor service’ is an understatement.
0
Replies (0)TJ
Thomas J
1 reviews | Active since Jan 2020
6 Mar 2026, 20:04
Poor service
Letaba Wireless networks, must have the absolute worse internet solutions in the whole of South Africa! Their customer service is absolutely shocking! Don't ever think you will get what you pay for with them. The worst part is they dont care, they have the monopoly in the area for the time being. I hope some competition can move in and wipe them out soon.
Helpful (0)
|Replies (0)TJ
Thomas J
1 reviews | Active since Jan 2020
6 Mar 2026, 20:04
Poor service
Letaba Wireless networks, must have the absolute worse internet solutions in the whole of South Africa! Their customer service is absolutely shocking! Don't ever think you will get what you pay for with them. The worst part is they dont care, they have the monopoly in the area for the time being. I hope some competition can move in and wipe them out soon.
0
Replies (0)MB
Morne B
1 reviews | Active since Jan 2020
3 Mar 2026, 15:31
Letaba Networks is the worst
Letaba Networks is the worst service I have received in a very long time with calls that just keep on reading the same message over and over called them more than 20 times and the calls automatically drop themself at 30 min holding on the accounts department reply on emails stating you need to go on WhatsApp and activate the account but the WhatsApp line is not even working we had to move training sessions that cost our production heavily and still to this moment no replay 15 emails later they just don't care what happen technical department said they will escalate the matter but no luck took my details and everything
Helpful (0)
|Replies (0)MB
Morne B
1 reviews | Active since Jan 2020
3 Mar 2026, 15:31
Letaba Networks is the worst
Letaba Networks is the worst service I have received in a very long time with calls that just keep on reading the same message over and over called them more than 20 times and the calls automatically drop themself at 30 min holding on the accounts department reply on emails stating you need to go on WhatsApp and activate the account but the WhatsApp line is not even working we had to move training sessions that cost our production heavily and still to this moment no replay 15 emails later they just don't care what happen technical department said they will escalate the matter but no luck took my details and everything
0
Replies (0)AG
Armand G
1 reviews | Active since Jan 2020
3 Mar 2026, 12:42
Exceptionally Poor Quality.
Exceptionally poor quality internet. We pay R1495 per month on the 'Professional' package which is supposed to give up to 100MB/Second download speed. We realistically get 11-14MB/Second download speed. This creates massive issues when trying to make bank payments, have online meetings or upload large files. Cannot wait for Starling to be available in SA, then we too can finally get some proper internet.
Helpful (0)
|Replies (0)AG
Armand G
1 reviews | Active since Jan 2020
3 Mar 2026, 12:42
Exceptionally Poor Quality.
Exceptionally poor quality internet. We pay R1495 per month on the 'Professional' package which is supposed to give up to 100MB/Second download speed. We realistically get 11-14MB/Second download speed. This creates massive issues when trying to make bank payments, have online meetings or upload large files. Cannot wait for Starling to be available in SA, then we too can finally get some proper internet.
0
Replies (0)EM
Edmund M
1 reviews | Active since Jan 2020
1 Mar 2026, 11:17
Letaba Wireless Network stuff ****S clients to upgrade packages and demand that payment should be made into their personal account
Good day, I was having an issue with the line, whereby it was connected without internet. I Googled the company's contact details, where it shows 068 451 9123 or 075 345 1130. I WhatsApp the first number and the guy advice that i pay R150 to upgrade the line and funds should be paid into his personal account (Bank details account TymeBank 51134188504 - N MASHANGANYI) but on True caller the number is registered under Amos based in Giyani
Helpful (0)
|Replies (0)EM
Edmund M
1 reviews | Active since Jan 2020
1 Mar 2026, 11:17
Letaba Wireless Network stuff ****S clients to upgrade packages and demand that payment should be made into their personal account
Good day, I was having an issue with the line, whereby it was connected without internet. I Googled the company's contact details, where it shows 068 451 9123 or 075 345 1130. I WhatsApp the first number and the guy advice that i pay R150 to upgrade the line and funds should be paid into his personal account (Bank details account TymeBank 51134188504 - N MASHANGANYI) but on True caller the number is registered under Amos based in Giyani
0
Replies (0)LM
Lodwick M
1 reviews | Active since Jan 2020
6 Feb 2026, 18:35
Unreliable Service – Avoid If Possible
Extremely unreliable. Four days a week, we receive messages saying they are experiencing technical difficulties. The customer service is poor they take days to respond. Whenever they close the branch, you have to wait until the following day, if you’re lucky. I’m giving them a 1 because, in the beginning, they used to have good service. Now, ‘poor service’ is an understatement. I think they do this because they believe no one will call them out. If you have another option, go with that.
Helpful (0)
|Replies (0)LM
Lodwick M
1 reviews | Active since Jan 2020
6 Feb 2026, 18:35
Unreliable Service – Avoid If Possible
Extremely unreliable. Four days a week, we receive messages saying they are experiencing technical difficulties. The customer service is poor they take days to respond. Whenever they close the branch, you have to wait until the following day, if you’re lucky. I’m giving them a 1 because, in the beginning, they used to have good service. Now, ‘poor service’ is an understatement. I think they do this because they believe no one will call them out. If you have another option, go with that.
0
Replies (0)