Martha M

Lack of Honesty and integrity from staff

I just left your café now in canal walk next to sportsmen, the african girl sold me the last 2 scones in the counter, while she was billing, her colleague came with a tray full of scones from the oven, I then asked her ,dear can I please have the hot ones instead that just came In, she said no all were made this morning . And she turned to her colleague to explain was I was asking for and that she told me that all are the same.the colleague laughed and that's when I realized I'm being fooled and laughed at. I then told her I'll buy 1 more if the scones that just came in ,when she handed it over to me it was hot straight from the oven. I understand FIFO in Hospitality but were do u draw the line of Integrity and honesty with your staff, laughing in my face coz they **** to me. Today they lying to a guest, tomorrow they lying about internal theft.