MM
Matshediso M
Active since Feb 2026
2
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2 reviews2 months ago
Poor workmanship, Ongoing Roof Leaks and Lack of Follow up – Permatex
Poor workmanship by Permatex company has proven to be unsatisfactory.
0 replies
2 months ago
Poor Workmanship, Ongoing Roof Leaks, and Lack of Follow-Up – Permatex
Permatex carried out roof work at my property on 28 November 2023, Willow Park Manor, Pretoria. Unfortunately, the workmanship has proven to be unsatisfactory. Since the work was completed, the roof has continued to leak. Over time, these persistent leakages have caused damage to the ceiling, walls, and flooring, resulting in serious concern and additional costs. My husband, my son and I have made several attempts over the years to contact Permatex to request remedial work. While assurances were given, no meaningful follow-up or rework took place. As a result, the condition of the property has deteriorated significantly. I am extremely dissatisfied with the level of service received, particularly the lack of accountability and follow-through after payment was made and a 15 year guarantee certificate issued. What is further concerning is that attempts by my son to post a review on HelloPeter regarding this matter were removed on two separate occasions, which adds to the frustration surrounding this unresolved issue. This experience has left us with ongoing damage and no resolution, despite repeated efforts to engage the service provider.
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