Tiana D

Consumer Warning – Jetour South Africa I am posting this publicly after receiving no response to my emails from Jetour South Africa

Consumer Warning – Jetour South Africa I am posting this publicly after receiving no response to my emails from Jetour South Africa. I purchased a brand-new Jetour on 29 October 2025. Since then, the vehicle has been returned to Jetour 11 times due to multiple defects and faults. Despite repairs and assistance from one dealership, the problems continue. The vehicle now has yet another issue and must be returned again. While I acknowledge the effort of the assisting branch, Jetour South Africa as a brand has failed to engage, review my case, or provide a permanent solution. There has been no meaningful communication or accountability, which is unacceptable for a new vehicle. After four months of repeated inconvenience, and unresolved issues, I no longer have confidence in the reliability of this vehicle or the brand after-sales support. I am sharing this to warn potential buyers and to call on Jetour South Africa to respond and take responsibility. Silence is not a resolution.