Ryan B

Totalsports North Gate Poor Customer Service

I went to Totalsports Blue Route today. I asked the assistant Xoliswa to source a sneaker for me. She was very helpful, she checked on the system and Totalsports North Gate had 4 pairs. She called the store, explained which sneaker I was looking for. The person on the lines name was Thato. After a few minutes of checking Thato advised Xoliswa they don't have the Sneaker. Xoliswa explained that it shows they have 4 pairs in size 9 and she gave the code. Thato advised Xoliswa that he can't go and check. She explained that I'm standing in store wanting to know whether they had the Sneaker, Thato again advised that he can't go check. How is it that there are 4 pairs and you refuse to look for it.