Jeannie P

Bad service experience

Very bad experience yesterday. Booked a 9am bus to Pietermaritzburg. Was to be picked up from Midrand caltex.. Bus arrives at 10,and we were told another bus will take us. We arrived there only to be told the bus will arrive from another station at 11.30am.. The bus only arrived at 12.30, as a senior citizen this is not good at all, there were other seniors as well, we had to stand all those hours.. We only received sms informing us of the delay and was told not to move.. We only arrived in Pietermaritzburg at 7.48pm. My daughter took a little time off to drop me off at the bus station.. We left home 7.15.. All those hours for a senior.. Would never take this liner again.