Active since Jun 2011
Leticcia was very friendly and helpful and sorted out my query.
Sold me 12l DewHot Eco Dew gas geysers that were not suitable for my requirements. Not sure if it was the installation or product but geysers kept switching off when opening cold water tap when showering. Did try to help me over the phone, but later got the idea they were trying to stall because they never came to my house to assist and solve the problem. In the end I decided to remove the gas geysers and go back to electric geyser. Water would get hot, and 10s later when you open tap it doesn’t. Wasted a lot of water. Make sure to get guarantee that if product does not work they will refund you. They didn’t want to refund me even though I think they did not sell me the correct product, and that the installer they referred were not knowledgeable.
Not very knowledgeable with gas geyser installation problems experienced. Could not open the cold water while showering then gas geyser would switch off. Told me that is how it is supposed to work with gas geysers. You only shower with warm water. Had to adjust temperature on geyser too be able to shower. Leaked water on my ceiling. 4 weeks later didn’t advise when they will come and paint it. After service care bad.