Rene M

Poor quality, and delay in delivery

<p>Purchased items from Kokos Kids, the delivery was late even after waiting the 15 days period,  Lizelle Swart lied to me about the courrier having a break down and when i asked for the tracking number and courrier company she told me she was away and couldnt help me. Asked again for tracking number and she couldnt didnt give it to me. Then all of a sudden i recieved an email that it was dispatched, why didnt i recieve this the "1st time" it was sent out. Then she advised that it was delivered back to her then dispatched again. Tacking number issued i couldnt track.</p> <p>Finally recieved my delivery almost a month later and the quality was shocking, what i recieved was not what it looked like on her site. The baby grow was smaller than what i ordered and it had no size on iit because she had cut the tag off. The headband was glued together and had a black hair stuck in the glue, it was also over cut and looked like it was rushed. It was not sewn and beautiful like what i thought i would recieve. Shocking quality, complete waste of money and will NEVER EVER ORDER from her again.</p> <p>The headband that looked like a child made it cost me R120.00, never felt so dissapointed as i like to support companies like hers but now regret my decision to support her!!!!!</p> <p>She didnt even respond to my complaint!!!!</p> <p>DO NOT BUY FROM KOKOS KIDS - LIZELLE SWART</p>