Jessy Van der merwe

My experience with MIE today.

Good day My name is Jessy. I would to pass my gratitude to one of the friendly lady that assisted me at today at MIE. I called the call center today, even though it took so time for the call center to answer.My call was answered by one lady by the name of Mildret Mlamba and she was so calm and was able to calm me down even though i was frustrated.she made sure my payment was allocated while i was busy with her on the line.She even started a conversation and we spoke about our own life, i even forgot what i called.That one lady is a genius when it comes to customers service .i would like to thank her for assisting with my request and how she was able to struck a conversation to calm me down.Congratulations Mrs Mlamba keep up the great work.