Rotondwa D

Lift not working since 10 February — No communication from management

I am extremely frustrated with the ongoing situation at St Tropez & Maxime. The lift has not been working since 10 February, and there has been absolutely no communication from City Property regarding repairs or timelines. When I call the office, I am repeatedly given misleading information by a staff member named Neo. Residents are left in the dark while the problem continues. This building has up to 6 floors, and the washing lines are located on the 7th floor. Tenants are forced to carry heavy laundry up multiple flights of stairs. I personally live on the 6th floor, it is unreasonable and physically exhausting to climb these stairs daily, especially after work, while carrying groceries and other essentials. This situation is unacceptable, particularly for elderly residents, families with children, or anyone with health issues. A functioning lift is a basic necessity in a building of this height. We urgently request: • Immediate repair of the lift • Honest communication from management • Regular updates on progress City Property needs to take responsibility and treat tenants with respect. We deserve safe, accessible living conditions.