TEBOGO N

Dishonest and no accountability at all.

This people are deceiving and operate in bad faith. I took my car for a quote and I was told that my car can be repaired in two days, then I accepted the quote, submitted my car on a Monday with the belief that I would get it by the end of the week. Only to have my car worked on two weeks after I gave it to them, at that time I consistently had to call for an update which never came forth. I would always get a, let me go check and they would never come back to me. On constant follow up they would give me different timelines of collection, which kept on being moved upto 6 weeks from date of my drop off, of the car. On my collection of the car, i found the towing equipment of my car was taken, which I dropped the car with. I told them about this, even showed them photos of that equipment, which I took on the day of the drop off, and they said they look into it, I kept enquiring about it, and they have been saying they will replace them, but till today nothing has happened, I am still missing those equipment. I had to stay in the premises from morning till collection, just to get my car. Dealing with this people was just a pain in the ****. I wonder if there is any place where I can report or lay complaints about their service, cause it is really bad. The personnel's attitude is one that tells you that they have enough work and they don't need your business. I will never refer anyone to this company.