Active since Feb 2026
I TOOK OUT 3 CASHBACK FUNERAL COVERS IN 2020,WHERE I HAD SMSED "CASHBACK"AND THE AGENT CALLED AND I EMPHASIZED I WANT A CASH BACK COVER, HE EXPLAINED I WILL BE GETTING MY CASHBACKS EVERY AFTER 4 YEARS IF I DID NOT CLAIM. TO MY SUPRISE AFTER 4 YEARS WHEN I ASK FOR MY CASH BACK THEY STATE I WAS NOT COVERED FOR A CASHBACK, THEY SENT ME THE CALL RECORDS HOWEVER THE RECORDS DO NOT START FROM THE BEGINNING. THEY DONT WANT TO GIVE ME THE CASH BACK INSTEAD THEY SAID I SHOULD INCREASE MY PREMIUM TO ACCOMODATED THE CASHBACK BENEFIT PLEASE ASSIST
I feel exploited by Build It Sun Village In 2022 I bought 2 Jojo Tanks, 2 pressure pumps and 10 bulbs which I haven`t received even when I ask for my refund since this is been dragging for too long they refuse with it. Their reason: "Their staff that committed ***** & got fired around that year." My concern is that why should I suffer as a consumer for ***** that was done by the same people that Build it hired themselves, they should refund my hard earned cash which I spent in their store and deal with their *****sters alone Please help me with my refund, I need that money