Chavonne B

Violating customers right to the POPIA act

The driver who delivered my package wasn’t an issue at all. Very nice, patient and was nice when I contacted him to find out when he would deliver. However, he requested my ID or drivers license in order to give me my delivery and took a picture of my drivers license saying that his company requires it as proof. This violates the POPIA act having to strong arm customers into giving their personal details to receive their items and I did not feel comfortable about it nor did I understand why it is a requirement. I’m going to take this further with the company as it’s a very suspicious practice.