John K

Money paid, no delivery

I placed my order, paid, and received order confirmation. Then I received notification from the shipping agent ... and its months now ... nothing delivered. I dealt with Bob Shop and they appointed and dealt with the shipping agent, THEY MUST SORT THIS OUT, yet my mails to both come back as: from Bob Shop "deal with the shipping agent directly" and " your case is now closed"; and from the shipping agent "we appologise for the delay". PLEASE Bob Shop, I am your customer ... and good luck with their e-mail address