Anne V

Utmost disturbing Client Service

Violated. Emotionally abused. Victimized. Disrespected by 1 Agent namely Pieter van der Made. I have been poorly treated as A client of Mr. Van der Made. I have been with several agencies over the years. And never in my life as a tentant. Have I been treated with such disrespect by anyone. And the worst part; My mother loves the property. She really does. And she does not have any idea that Ive been treated so poorly by this Man. So I just keep pushing his disturbing lack of client service under the rug. But I have had enough. Perhaps my voice needs to be heard. Im no longer going to feel victimized by someone like this. When I asked if I could be allocated to another Agent.. Mr van der Made response; "I have given you this option before as I will again now. If you are so unhappy with our service ,you are welcome to give a months notice and go and find a property run by an agency that is more suited to your needs as a tenant." And all I ask for Is the following; Communication... Response... My monthly statements... My W & L bill... I get nothing. They Dishonored our verbal agreement. I have also asked for advice from my other current property agents... They all agree that THIS is NOT how a loyal client that have Started her Lease agreement up until now with Credit., should be treated. And All I asked in return was proper communication and assistance. Mainly with some form of Respect.