Sakuthini M

Very unhappy customer

I was staying at The Residence parklands, suddenly towards the end of September 2025 I was told that the unit has been sold to IGrow now I have a month to stay or they can move me to other unit. So when they do their transfers to IGrow they gave them the file with a tenant which is me. They did not tell igrow that the tenant has vacated the unit. Now I received an email with IGrow banking details instructing me to rent to them, I made manual payments for 2 months to IGrow and I was told by IHSP that am owing them, I then explained and gave them the proof of payments and they emailed IGrow to transfer the money to their accounts and igrow refused. Now they refused to pay my deposit citing that I must claim my money at Igrow and IGrow is refusing, what must I do to get my deposit money, and my credit score has been affected by this matter severely. No one is willing to take responsibility I am sent to pillar to post. I am now going to lodge a formal complain to rental dispute at western cape. I have been treated very unfairly by these 2 companies IHSPM together with IGrow