Tom M

Horrible Management.

Absolutely poor customer service, the management team has no regard whatsoever for tenants. The on premises office closes at 5 but their staff leaves at 16:00. They block your Wi-Fi without any notice of late payment, whereas my account was up to date but I had mistakenly put my name and surname as reference instead of my reference number. When you go to the office no one can help you because people leave whenever they feel like leaving. The management has weaponised Wi-Fi, electricity and hot water to punish tenants for being 1,2 days late on paying rent. Worst management and systems ever I wouldn’t recommend anyone stay at the iThemba Properties especially The Atlas. They just don’t care about tenants!