Emanuel C

The incompetency of Rhenus Logistics

This company is utterly disappointing; I recently ordered from Evetech and had no idea how poor the service I was about to receive is. Rhenus Logistics clearly don't stand to their "time-sensitive business-to-business deliveries" claim. After waiting 3 days for my package to be collected and loaded for delivery I had received an email stating my package has been dispatched with no clear indication of when it would arrive, so I called Rhenus Express just to be put on hold and not even reach a representative. After clearing my day to try being ready for this delivery, I had received an email stating "Returned to Depot" at 18:25pm. I am still currently waiting for my parcel and there is still no communication from Rhenus at all when attempts are made to try get through. Everything this "company" stands for is a blatant lie, Evetech and Rhenus should do better in ensuring customer satisfaction. High level of incompetency. DONT EVER USE THIS COMPANY