Rhenus logistics

Based on recent customer reviews, Rhenus Logistics is drawing overwhelmingly negative feedback, particularly from customers receiving parcels dispatched through Evetech. A recurring theme is parcels being marked loaded for delivery and then returned to depot without explanation, leaving customers waiting full days. Customers consistently mention unreachable phone lines, bouncing emails, and call centre staff described as dismissive or rude. Damaged packaging, missing high-value items, and missed delivery windows feature prominently. A small subset of customers report pleasantly surprising experiences with fast delivery and proactive driver communication, suggesting service quality is highly inconsistent.