silas C

Training Cancelled- No Proper Refund Response

I am extremely disappointed with my experience. I registered and paid for a training course [SAP PM], only to later receive an email stating that the course had been cancelled. This was already inconvenient because I had made arrangement to attend. What is even more frustrating is that after the cancellation, there has been little to no meaningful communication regarding my refund. I have followed up but have not received clear feedback or confirmation that my money will be returned. As a customer, this creates a lack of trust. If a company cancels a course, the refund process should be immediate and transparent. Due to the inconvenience and the uncer*****y around the refund, I have decided that I do not want to proceed with this training even if it is rescheduled. I hope the company improves its customer service and refund process so that other customers do not experience the same issue.