Aimée Schoeman

NAIL SALON FROM HELL!!

Avoid this place at all costs!!! (BROOKLYN) I would give this 0 stars if I could. The nail technicians are extremely rude and unprofessional. The owner - Olivia, is even worse. When I contacted her regarding the horrible incident she responded “Ohh okay. Good luck finding a better place.” Had the absolute worst experience. The place was so dirty and unkept. The nails technicians clothes were also very dirty and unprofessional. When we walked in they barely greeted us; just pointed to 2 chairs and said “Sit”. There is never any one at the front desk. We waited 15 minutes and no-one even spoke to us. Eventually they came out of a room and told us to sit by a new table. They do not make conversation with the clients, instead talk loudly across the room to each other, talking about the client’s. They are unapproachable and rude. My cuticles bled after which has never happened before. To top it all off: we wanted to pay and leave BUT they hadn’t even charged the card machine which was also filthy, and we had to stand there waiting for it to switch on. Then we struggled for about 10 minutes to pay because there was a “signal problem”. Honestly, I will never go back and would never recommend anyone to go there. The owner should not own a nail salon if this is how she treats clients. No wonder her employees behave this way. Spend your money elsewhere!!!