Mpho M

Refund

I regret the day I met Tshepi sales agent in Dobsonville Mall. I was promised I will get a refund after she has made a mistake till today it's still a problem I went to Vuma office Bryanston to report the issue the lady told me she will escalate my query that was in January when this whole thing happened I waited for the whole month to get a call for investigation nothing. I went back to lady asking for feedback nothing. I then send email to reachsupport@sadv.co.za then I received a call that they have received my complain still my issues was never resolved they lady told me that they will try to credit me back if I continue with them today I'm being told that in order for me to have network I must pay. How must I pay when I'm still waiting for my R440 back.