Zikhona S

I was at Boxer Superstores on the 24th of March and I purchased goods that costed R670

I was at Boxer Superstores on the 24th of March and I purchased goods that costed R670.23 and asked for R1000.00 cash back and whe I swiped my card 2 times it declined(card machine), I then there for used my other Debit card and my transaction was successful. When I got home to check on my banking App I saw that the two R1670.23 that declined were actually deducted from my Bank. Meaning a total amount of R3 340.46 was deducted from my bank. I have laid a complaint/claim with Boxer on the 25th February 2026 and till date they still have not refunded my money. They are tellin me that they are waiting for their head office and are still busy with investigations. What am I supposed to do in the meantime, this is a big inconvenience to me and the people that dependent on my stipend.