Wentzel P

Mad customer at madcars

Please read this before considering buying a car at Mad cars... There are 5star reviews you read on madcars website that are written by the employees themself. They give each other 5 star reviews and that is why they have a 4.5star rating , but truly it does not even deserve any star. Hanre de Villiers , Dylan Parkin , Jaco Smith , Jason Joubert (manager) They are all employees at madcars giving each other 5 star reviews on this review page. And this is just some of the names. Best of all , the owner of this company sees this and he gives good feedback as well. Pathetic , ******* and ********* If you are thinking about buying a car at this place , just so you know , the day you sign the papers and there is a problem or something you want to query, YOU WILL NOT GET HOLD OF THESE PEOPLE. Hanre de Villiers was the sales person , told me the vehicle got a full service history.when the car got to me in Bloemfontein there was not even a service book in the car. I took the car to Nissan and they told me that the car is not up to date with the services!!! The car was serviced 2 years ago I reached out to Hanre and told him this. It took him 19 days to get back to me , just to tell me the manager will call me. 2 weeks went by , no manager called me , I wrote an email , it took them 3 weeks to get back to me and they just threw their hands up in the air. Funny thing is , I spoke to about 5 different people in the company just to get to the manager (Jason Joubert , which until today I could not get hold of him on the phone) and the one person that I spoke to said "he does not know what is going on around him" 2 people in the company also sent emails to the managers and owner where they put me in the mail to say I need feedback , but still no feedback. I don't want the owner to send me a soppy sorry message on this platform , keep your message , you guys had from the 22nd of December until today (10 March) to fix your lies but you did not. Spare yourself a lot of trouble people and find another place to buy a car. Worst service of my life , cant get a hold of no one and they lie through their teeth Fix your lies and lets move on , no hard feelings , but you choose to just ignore emails , whatsapps and phone calls Sorry but if you are thinking about buying a car at this place you will have guaranteed sleepless nights