Active since Mar 2026
I brought in my car for 90000km service at 8:00am 11/03/2026 with 3 different colognes is the car 1 being creed aventus one dior savauage elixir and Chanel De blu When i collected the car at 13:00pm the chanel was missing from the compartment when i notified the service advisor she said she would look into it and report it to her manager JOSH I than called numerious times to find out if anything is being done about my case and i was blatantly told that theres a disclamier about leaving my belongings behind in my own vehicle The following morning i went to the dealership and was met with a non chalant attitude by josh telling me i cant accuse his staff of theft and just total disregard of my matter what pains me the most is that i had recently purchased the perfume as a gift to myself only for it to be ****** out of my vehicle by a FORD UMNGENI employee and to me it seems the dealership is protecting theft by saying theres a disclaimer no regard to the stress cause by having an item taken from your vehicle The dealership had custody and safekeeping of my vehicle so they should show some kind of empathy towards the matter at hand i am truly disgusted to say the least and the attitude i got from josh gave me the impression that im wasting his time of which i am sure if this happened to a fellow indian they would not take it litely but because im black they dont care!! FORD UMNGENI must stop hiring ********s in their service department and wash bays