Hlulani S

BAD SERVICE

I had a very disappointing experience with Cash Converters Springs Mall. I purchased a monitor that stopped working the day after delivery. I reported the fault immediately and returned it through their arranged courier. After receiving it, the store accused me of damaging the monitor and refused to issue a refund. Communication has been poor and management never returned my call as promised. I am now left without the monitor and without a refund. Very frustrating experience.