Riana C

VERY BAD PRODUCT AND UNACCEPTABLE SERVICE!!!!!

They have taken my couch with the faulty foam inside and puckering leather. I bought it from the Somerset Mall Branch for R30 198. I want my money back, but the very unfriendly lady from the branch refuse to refund me. Its been weeks without a couch. Customer Care told me to speak to the branch and the branch told me to speak to Customer Care. They also ignore my e-mails. The delivery was in Sept. 2025 and early Dec. I went to the store and show them the photos. Know they refuse to refund me. Unacceptable!!!