Sharmain M

Worst company ever

This is the worst business ever and they have the worst customer service, I bought car parts on the 9th of November, and they delivered on the 31st of December, and I had already bought from another company and reported to Capitec, after receiving the package, I told them that i no longer needed the item and they collected, now they are refusing to refund me, I’ve called, emailed and even sent messages on WhatsApp and Facebook, and they don’t respond or if they do, they tell me that they don’t know how to assist, spoke to Tracy who keeps on giving me numbers that don’t work.