avuma M

Signing Lease agreement on My Behalf

I am a concerned tenant at the Ox. I moved in here last year in May. I am going to try and keep this as short as possible. I was clear about the unit I wanted which is similar to what I viewed. Your agent promised me that the unit allocated to me was similar to the one I viewed. I had already signed the lease for that unit prior to moving in. To my surprise when I moved in the unit allocated was way too small. I was then allocated another one which is similar to the one I viewed and did not sign the lease for the new unit. On the 4th of Feb I sent you a WhatsApp stating I would like to terminate my lease and requested the copy of my signed lease agreement. And I clearly stated that March will be my last month with The Ox. You sent the signed lease agreement for the 2nd unit, which I did not sign. I then questioned the signature as it was not my signature. The lease had my names, id number and a signature which is not mine, which I questioned. A few hours later you sent me the second lease same details but now different signature which is still not mine. I then requested the lease agreement for the small unit I signed for, and you told there was a system error when I signed the lease for the small unit, therefore you don't have it. However, that error was later resolved, and you acknowledged that you received my signed lease. 1. Who signed the lease agreement on my behalf for the 2nd unit which I did not sign? And why do I have 2 signed lease agreements for the same unit under my name with 2 different signatures which are both not mine? 2. Why did you not send the lease agreement you acknowledged to have received, when my request was clearly stating "please send the signed copy of my lease? On the 16th of Feb I asked for my concerns to be actioned, I still haven't received any response from you. 3. Yesterday (15 March 2026) I requested an exit inspection document. To my surprise you know nothing about the termination of my lease? I need an urgent response on all the above stated points.