Caitlin O

Langeberg Bus Western Cape

Cancellation and Refund Policy Extremely Unclear The cancellation policy states a 0% cancellation fee for cancellations made 7–30 days prior. However, it does not clearly specify that a voucher is issued instead of a refund. This detail is only mentioned in the fine print of their terms and conditions, and not within the actual cancellation policy where customers would reasonably expect to find it or on the ticket. They have been unwilling to resolve the issue, and their communication is unprofessional at best. Would not recommend.