Rinae N

Poor service

I am extremely frustrated and disappointed with the shocking level of service from Paxi. A parcel was sent to me in February and was supposed to arrive no later than 10 March. Today is 17 March, and I still have not received it. What makes this even worse is the complete lack of communication — no updates, no explanation, and no accountability. It is unacceptable to leave customers in the dark like this.