JB
Jarques B
Active since Mar 2026
2
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Reviews
2 reviews1 month ago
**** service
Shocking **** service We have been without internet for 5 days now we have replaced cables and the router as suggested by our ****ty service provider Frogfoot & Cool ideas. We clearly send them photos of the internal box which is faulty still they refuse to send a technician yet you pay for the service. Recently upgraded had to pay immediately before the line was upgraded yet we request a technician which is recused Frogfoot had Karim and Martima contact us just to tell us they will not be sending a technician and this is now our problem. Cool ideas have requested we replace the router which they are sending waiting from Monday they are also not responding just excuse after excuse. Waiting for this waiting for that. Please if it is possible please stay away from these 2 service providers. I will be writing reviews daily until this is resolved.
106 replies
1 month ago
No Service frogfoot
Good day I would like to write about my experience with frogfoot this has Ben the second time that our internet is been off for more the 4 days. I service provider Cool ideas has been instructed by frogfoot to give us feedback regarding we must change our cables then change this then change that when the actual frogfoot line is the problem. We had the same experience a few months ago where they blamed everybody but themselves and had to eventually change there faulty box. I just want customers out there to know that frog foot doesn't give a flying F about consumers we had no response from at all even in our first experience they just change the vox without admitting it is there fault. I am ingthe process of requesting our complex to remove frogfoot as we had only absolutely ****ty service from them. Day 4 and counting for feedback. They are useless where ever frogfoot is avoid them completely.
159 replies
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