Active since Mar 2026
I am a very cynical and discerning customer. I was prepared to have a bad experience on Temu, but because there were some things I wanted and the products are cheap, I placed an order. I could see that many of the items were cheaply made and expected that some products would not meet my satisfaction. I was right in that respect; some products were badly made and broke. However, others were very well made and great purchases. I posted poor reviews on Temu for the bad producs and was immediately asked if I wanted a refund. I was told I could keep the bad products (they weren't worth shipping back for Temu) and was reimbursed for those bad products. The good products - some beaded jewellery and two boleros (clothing) - continue to please me. Although I find Temu's advertising annoying, I understand they're a business and I want to find things to complain about but can't really. But I've only used them once. My boyfriend ordered musical equipment from Temu (WHY? I told him that was a very bad idea) and he had to return it, it was such poor quality. He got a refund. That's my honest experience of Temu.