Juliet E

Security flaw and unauthorized charges

Review: 1 Star - Security Flaw & Unauthorized Charges Avoid putting your bank details on this app! I have had the worst experience with Uber’s security. My account was hacked and used to book trips in Parktown, even though I live in Cape Town. What makes it worse is that Uber claims these trips are coming from a secondary device of mine—a phone that has been broken for over a year. Even with a zero balance, I am getting charged "declined transaction" fees by my bank because of these *****ulent requests. Uber’s system failed to recognize this obvious suspicious activity. Do not link your cards to this app unless you want to deal with hackers and zero support for long-broken devices being compromised. Use at your own risk!