Moipone M

Unsatisfied customer

I'm not satisfied with the services I had with my fiber line with supersonic in July 2025 my fiber line was giving problems I reported it via WhatsApp and I didn't know what to do because they said it's been escalated to the technical team so from the 25 July 2025 until the day I canceled the subscription with them I never received any response from them now they want me to pay them a huge amount how do I pay for something that doesn't work the new service provider had to replace the ont because the ont that I had with supersonic was faulty.