Lomanja M

Insurance company that does not want to settle third party claims

On 28 January 2026, my stationary vehicle was reversed into by a vehicle owned by ATI Systems, a client of One Insurance. ATI Systems submitted a claim through their insurer, but One Insurance has not settled the claim. Despite several follow-up emails, the insurer has failed to respond or process the matter. The apparent unwillingness to resolve the claim is deeply disappointing and reflects very poorly on the company. It seems it is their modus operandi as I have noted similar complaints involving third party claims.