Tshireletso M

Debt Review Cancellations Process Being Delayed

I was contacted by one of the agents almost 2 weeks ago, without doing my research I agreed and signed to me being reviewed by them, little did I know that I am digging my own grave. I went on and did my research, that’s when I realised that I need to get out of this mess. It’s been over a week now since I’ve been trying to contact them and terminate the agreement I have with them, spoke to almost 20 different people in the department and neither of them has assisted me. Everyone keeps telling me that they will tell the relevant department/ person to contact me and assist me with the termination process. I have written almost 5 emails to them and I still I haven’t received any response, yesterday they even went about blocking my calls just so I won’t be able to contact them. This has affected me so bad that I can’t even access my bank accounts because I am listed as a person who is “indebted “ and the bank needs a cancellation letter from the National Debt Association clearing my name just so they can assist with opening my accounts. The service from the NDA is very poor, they are quick to get you as their client but they won’t assist the minute you want to terminate the agreement you have with them. They want to drag this matter until it affects me on my side up until I have to get lawyers to assist with this matter. If this company calls you to review or ask for your information, run for your life!!