Nico C

Avoid at all cost. they hold your package hostage!!!

I booked a phone through MTN on the 27th and they delivered the phone to DSV on the 30th. Since then it has been a complete dog show. They have missed 3 appointments with no notice or communication. i have spent hours in total on the phone with them and everytime it is the same story...we will call you back and garentee delivery today. then nothing. then i phone back and they say it has been escalated and garentee same day delivery ... they never get back to you and hold your package hostage since they dont allow collections. it has now been 16 days that they have held my package and all i get are empty promises. the level of incompetance is astounding. if at all able avoid avoid avoid.