zamokwakhe K

Lack of communication.

Nonsense. I did a claim from GTC and they kept quiet for weeks. I called them and only then they told me about banking details. I submitted the details. They kept quiet. I had to call them again, they said they see the banking details and there is a minor error on their side which was never communicated to me until I followed up. They said they will sort it. They kept quiet again until I had to call them again and the error is still there and they are not giving me a time line of when it might be sorted. Lack of communication from their side is exhausting. Did a claim March, to this day, it hasn't been paid. It is starting to feel like I'm begging for it.