Sisanda S

No delivery after 2+ months, no tracking provided

I placed an order for a Manchester United 12/13 Away Jersey on 10 February 2026 (Order #4517) through Champion Gearz. The stated delivery timeframe was 15–20 business days. As of today (late April 2026), I have not received the item, and no valid tracking number has ever been provided. I have followed up multiple times via WhatsApp. Each time, I received different explanations for the delay: * Initially told to expect a tracking number after 15–20 business days * Then told there were delays with their international supplier * Later told the shipment was delayed at customs * Most recently told I should expect delivery “within the next 2 weeks” Despite these updates, there has been no proof of shipment or any proactive communication. At this point, the delay has significantly exceeded the original delivery window, and the lack of tracking or clear timelines is concerning. I have now requested a full refund and will be escalating the matter further if this is not resolved promptly. Based on this experience, I would advise others to proceed with caution, especially if the item is not confirmed to be in local stock.