CG
Champion Gearz
Unclaimed Business
CG
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Champion Gearz struggles significantly across all core service dimensions. Customers consistently report extreme delivery delays spanning months, refusal to process refunds, poor communication, and questions about the legitimacy of the business. While a small minority of customers eventually receive orders and praise the product quality, the overwhelming pattern is one of unmet promises, unreachable support, and adversarial post-purchase experiences.
Top Strengths:
- •Product Quality & Value: Customers who eventually receive their orders frequently praise the quality, weight, and authenticity of the jerseys. Several reviewers note the product quality made the long wait worthwhile.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Fashion & Clothing
NPS Score
-77
Recommended: Unlikely
Review Distribution
1.8|73 Reviews
May '25 - Apr '26
5(8.3%)
4(11.1%)
3(5.6%)
2(2.8%)
1(72.2%)
5(8.3%)
4(11.1%)
3(5.6%)
2(2.8%)
1(72.2%)
Recent reviews (73)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRB
Rachelle B
1 reviews | Active since Jan 2020
18 Mar 2026, 17:51
****
Absolute sh*t , 3 months later and i haven't received my order , they keep telling me next week and don't give a waybill number !!!! DON'T order from them
Helpful (0)
|Replies (0)RB
Rachelle B
1 reviews | Active since Jan 2020
18 Mar 2026, 17:51
****
Absolute sh*t , 3 months later and i haven't received my order , they keep telling me next week and don't give a waybill number !!!! DON'T order from them
0
Replies (0)M
NE
Nicole E
1 reviews | Active since Jan 2020
11 Mar 2026, 09:24
unhelpful and feel ****med
I am still waiting for my order for over 2 months now. It is my sons birthday present. I have followed up with Champion Gearz and they have not put in any effort to resolve the issue or shown any proof of urgency to resolve the problem. I feel ****med and cheated.
Helpful (0)
|Replies (0)NE
Nicole E
1 reviews | Active since Jan 2020
11 Mar 2026, 09:24
unhelpful and feel ****med
I am still waiting for my order for over 2 months now. It is my sons birthday present. I have followed up with Champion Gearz and they have not put in any effort to resolve the issue or shown any proof of urgency to resolve the problem. I feel ****med and cheated.
0
Replies (0)CS
Chantel S
1 reviews | Active since Jan 2020
8 Mar 2026, 11:36
Lying company
I have placed my order 3 months back, and till date they can not supply my order. I were unable to provide my son with a xmas present and now a birthday present as I paid, but they just do not send out my order!
Helpful (0)
|Replies (0)CS
Chantel S
1 reviews | Active since Jan 2020
8 Mar 2026, 11:36
Lying company
I have placed my order 3 months back, and till date they can not supply my order. I were unable to provide my son with a xmas present and now a birthday present as I paid, but they just do not send out my order!
0
Replies (0)HB
Hans B
1 reviews | Active since Jan 2020
8 Mar 2026, 06:36
DO NOT ORDER FROM CHAMPION GEARZ
How these guys still receive orders in 2026 amazes me. I wish we do more than just write reviews here. We have to take them to court. Before I placed my order on 9 November 2025, I chatted with them and told them it was a gift for Christmas. This was so I do not disappoint myself and the person I was going to gift this order to. They promised I would get the order by Christmas. 4 months later now. Still no tracking number of the delivery. All they tell you is give us 2 weeks. They said this every time I ask them about my order. Worst part is they never anticipate giving customer feedback. The customer has to ask first. It is about time the people behind this business hiding behind Instagram are arrested.
Helpful (0)
|Replies (0)HB
Hans B
1 reviews | Active since Jan 2020
8 Mar 2026, 06:36
DO NOT ORDER FROM CHAMPION GEARZ
How these guys still receive orders in 2026 amazes me. I wish we do more than just write reviews here. We have to take them to court. Before I placed my order on 9 November 2025, I chatted with them and told them it was a gift for Christmas. This was so I do not disappoint myself and the person I was going to gift this order to. They promised I would get the order by Christmas. 4 months later now. Still no tracking number of the delivery. All they tell you is give us 2 weeks. They said this every time I ask them about my order. Worst part is they never anticipate giving customer feedback. The customer has to ask first. It is about time the people behind this business hiding behind Instagram are arrested.
0
Replies (0)AV
Angie V
1 reviews | Active since Jan 2020
6 Mar 2026, 10:12
Items not received in 4 months
I ordered November 2025 and still have not received my items. They keep saying two weeks. I've requested a refund but they refuse as they have paid their supllier. It's hopeless. It was birthday and Christmas presents for last year. Im not sure what to do anymore
Helpful (0)
|Replies (0)AV
Angie V
1 reviews | Active since Jan 2020
6 Mar 2026, 10:12
Items not received in 4 months
I ordered November 2025 and still have not received my items. They keep saying two weeks. I've requested a refund but they refuse as they have paid their supllier. It's hopeless. It was birthday and Christmas presents for last year. Im not sure what to do anymore
0
Replies (0)BM
Brian M
1 reviews | Active since Jan 2020
27 Feb 2026, 20:06
Champion Gearz is a ****
I have ordered and paid for an item in October 2025. After numerous WhatsApp messages to the company the item has still not been delivered. I was promised that the item will finally be delivered February 2026. Up do date nothing has been received. I will escalate this matter to the National Consumer Commission. Don't order items from this company. It is a ****
Helpful (0)
|Replies (0)BM
Brian M
1 reviews | Active since Jan 2020
27 Feb 2026, 20:06
Champion Gearz is a ****
I have ordered and paid for an item in October 2025. After numerous WhatsApp messages to the company the item has still not been delivered. I was promised that the item will finally be delivered February 2026. Up do date nothing has been received. I will escalate this matter to the National Consumer Commission. Don't order items from this company. It is a ****
0
Replies (0)SS
Simbongile S
1 reviews | Active since Jan 2020
20 Feb 2026, 04:20
Bad customer experience
They have bad customer service, in terms of communication and being truthful about their policies they don't follow. A ”15-20 days” delivery time has turned into 3 months, there's nothing in place to make a smooth refund, you must hound them on all their social media platforms which is unprofessional they can decide to ignore you or answer after 5 business days. It is one shop I won't recommend to anyone. If there's a way to recoup my money I would appreciate any help
Helpful (0)
|Replies (0)SS
Simbongile S
1 reviews | Active since Jan 2020
20 Feb 2026, 04:20
Bad customer experience
They have bad customer service, in terms of communication and being truthful about their policies they don't follow. A ”15-20 days” delivery time has turned into 3 months, there's nothing in place to make a smooth refund, you must hound them on all their social media platforms which is unprofessional they can decide to ignore you or answer after 5 business days. It is one shop I won't recommend to anyone. If there's a way to recoup my money I would appreciate any help
0
Replies (0)