NB
Nobahle B
Active since May 2026
2
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2 reviews2 weeks ago
Exceptional Customer Service Recommendation – Yondisa
REF: 1091221 I am writing to formally highlight the outstanding service I received from your agent, Yondisa. While my overall experience with the TooMuchWifi service was highly disappointing—specifically regarding a 24-day connectivity outage—Yondisa’s professionalism completely transformed a frustrating situation. She demonstrated extreme patience, deeply understood my grievances, and managed my account with the utmost care. Furthermore, she took immediate ownership of the issue and successfully secured a financial compensation approval for the days I was left without service. This commendation is strictly a reflection of Yondisa’s exemplary customer care skills, rather than the technical service itself. Employees of her calibre are a rare asset, and her dedication deserves formal recognition. If you want to submit this, let me know: Where you plan to post or send this (e.g., HelloPeter, Google Reviews, email to management) If you need to include specific account details or case numbers If you want to adjust the tone to be more demanding of the company while still praising the agent I can format the text to perfectly match your chosen platform.
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1 month ago
Poor customer service
Good day kindly assist with toomuch wifi. It has been two weeks without connection. They promised that their technicians will come on the 27/04/2026 I must stay at home, mind you it was a public holiday. I waited until 16:00 then decided to call their customer service. I was inform that I must wait until 20:00 they are still coming. After that the was no communication until I contacted them stating my frustrations and waste of my day. As I am writing this, they haven't come and I have pay for this month. What to do when I feel ignored for a service that I am paying for.
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